Dengage’s Post

Discover how digital data collection is revolutionizing the industry by streamlining processes, improving accuracy, and enhancing customer experiences. Uncover the benefits, challenges, and what's in store for the future of this game-changing technology. #blog #digitaldatacollection #customerexperience

"It has less to do with the quality of the 'data' and more to do with how you are handling it." I tweaked Ashley's quote a bit but the intent is the same. Tech and data exist to create efficiency to 'do' and grow your business better (terrible grammar but you get the point). 👉 This is NOT to devalue data. Model Match spends lots of time and money to provide best in class data -- that said, it's not going to do the work for you. And when/if it does...make sure to make friends with the robots who you will be working for. 🤖 The winners learn how to use the science of tech/data in partnership with the art of building trusted relationships to win more business with greater efficiency. Your business is built and sustained by the quality of the relationships you have. And the robots don't have the leg up there...yet. 🤣 Rivers Pearce Milestones Thomas Seelbinder #TheWalkPodcast #saas #tech #data #realestate #mortgage #actionovereverything #NMLS #MLS

Real Time Speech Analytics is here, adding Real Value for our customers! Ask how we can make you the next Success Story! Mortgages are under the news spotlight once again as UK interest rates increase and homeowners 🏡 find themselves squeezed ever further. With the current turmoil, mortgage providers will likely be fielding more queries than ever before as concerned customers reach out to try and make sense of the rapidly-changing financial landscape and decide on their best course of action. Verint worked with Florius, one of the Netherlands’ leading financial 🏦 services organisations, to help them transform their customer experience offering and supercharge their contact centre. Florius implemented Verint Real Time Speech Analytics 🔎 to analyse customer calls 📞 and provide guidance to agents in real time to help achieve better outcomes, updating their knowledge base and ensuring agents have the right information to hand at the right time and ultimately driving 🏎️ customer loyalty. Explore the full Florius success story today! #Mortgages #MortgageAdvice #FinancialServices #CustomerExperience #CX #CaseStudy

Can 30 minutes change your life? Maybe not, but it could change your trajectory and give you a fuel source for long-term growth. STRATMOR's MortgageCX program is the fuel that will power your engine through the down market and give you the ability to maximize your success when the up market returns. Let's talk!